Delete your irlmap.live data

This covers the irlmap.live website and the irlmap.live app for Android and iPhone (developer: inctor). Both use the same account.

How to ask for deletion

1. Email irlmap@inctor.dk with the subject “Delete my irlmap.live data”.
2. Include your Twitch username, the one you log in with. That’s how your account is found.
3. Confirm it’s you. To make sure nobody else can delete your account, you may be asked to confirm you own that Twitch account, for example with a short message from it.
4. That’s it. Your account and everything listed below is deleted within 30 days (usually within a few days), and you get a reply when it’s done.

Deleting is permanent. If you want to keep your routes, download them as GPX or KML from your dashboard first.

What gets deleted

• Your account: Twitch user ID, login name, display name and profile picture link.
• All your locations and routes, from every stream.
• Your settings: dead zones, overlays, destination, stream delay, units and your keys and links (ingest, overlay and chat command links stop working).
• Phones paired with the irlmap.live app and all login sessions. The app on your phone is signed out the next time it connects.

What’s kept

• Nothing tied to your account stays in the irlmap.live database.
• Server logs only record errors and start-ups, not your locations or account, so there’s nothing of yours to delete there.
• Anonymous visit statistics (Google Analytics, only if you accepted cookies) aren’t linked to your account. Google keeps them under its own retention period.
• Twitch isn’t told anything. irlmap.live keeps no Twitch token, but you can also remove irlmap.live under Settings → Connections on Twitch.

Things you can do yourself right now

• Delete single streams: Dashboard → Routes, then delete. Their locations are deleted straight away.
• Stop showing up publicly: turn off the public map in Settings, or pause your location.
• Disconnect a phone: tap “Unpair this phone” in the app, or remove it under Settings → irlmap.live app. Uninstalling the app removes everything it stored on the phone.

More about what’s stored and why: Privacy.